Client Experience Coordinator | Crystal Lake, IL

Position Overview

Invest in your future.  Join one of the largest employee-owned companies in the nation!  Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.  

We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

Job Duties

What You’ll Do: 

• Be the first point of contact and triage the needs of the clients and the office. 
• Field current and prospective client calls.  
• Proposal production and contract initiation. 
• Process employee time sheets.  
• Maintain various databases and spreadsheets. 
• Order and maintain office supplies. 
• Invoice, manage accounts receivable, and maintain files. 

Qualifications

Skills We’re Seeking: 

• Minimum two-years of experience in office processes and office administration procedures 
• Outstanding telephone and communication skills 
• Proficient in Microsoft Outlook, Word, and Excel 
• Ability to meet deadlines, attention to detail and accuracy 
• Expert organizational skills and ability to multi-task 
• Preferred: prior working experience with CRM and SAP systems 
• Minimum typing speed of 45 WPM

Additional Information

What We Offer: * 

• Paid time off and paid holidays 
• Opportunities for advancement 
• All job specific equipment and safety gear provided 
• 401(k) retirement savings plan with a company match 
• Employee-owned company & discounted stock purchase options 
• Group Health Plan 
• Employee referral bonus program 
• Locations throughout US in major cities and desirable areas 
• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers 
• Scholarship Program for Children of Employees 
• Charitable matching gift program 

*All listed benefits available to eligible employees

Company Overview

Divisional Overview