Position Overview

The Business Operations Coordinator is a key asset for operational success in a fast-paced business environment. The key function is to ensure the Utility Asset Management Headquarters runs seamlessly while providing high-level support to the leadership team. Based in Richfield, OH, this position serves as the unifying facilitator between operations and administration. This position reports directly to the Vice President and General Manager of Utility Asset Management. The successful candidate will be a proactive, forward-looking professional capable of making sound business decisions, managing complex schedules, and identifying process efficiencies on a fast-growing team.

Job Duties

What You’ll Do: 

• Provide direct support to the leadership team (including the VP/GM); manage complex calendars, coordinate travel, and plan high-level meetings and corporate events.

• Utilize financial tools (including SAP, SAC, and SAC-P) for reporting and metrics tracking; maintain key spreadsheets and assist with invoicing and accounts receivable.

• Create and proofread professional slide decks, reports, and corporate documents; manage signature requests and contract initiations.

• Regularly audit office and UAM (Utility Asset Management) processes to identify inconsistencies; design and implement more efficient workflows.

• Supervise the Office Manager and act as their primary back-up to ensure seamless office operations, including supply management and facility needs.

• Serve as a primary point of contact for internal stakeholders, ensuring a high level of trust and alignment across the organization.

• Assist with proposal production, process employee timesheets, and field current/prospective client calls when necessary.

Qualifications

What We’re Seeking: 

Required:

• Minimum 3–5 years of experience in office administration, operations coordination, or executive support.

• Advanced knowledge of Google Suite (Docs, Sheets, Slides, Drive) and Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

• Outstanding verbal and written communication skills with the ability to exhibit poise and confidence in high-pressure situations.

• Expert-level organizational skills with a proven ability to multitask, meet strict deadlines, and adjust to changing priorities "on the fly."

• A proactive, team-focused attitude with a high level of energy and a "safety focus" mindset for record-keeping and data accuracy.

• Ability to work on-site at the Richfield, OH office.

Preferred:

• Prior experience with SAP reporting functionality, CRM systems, or financial tools like SAC/SAC-P.

• Previous experience supervising staff or leading administrative projects.

• Strong ability to think critically and use data-based assumptions to aid in decision-making.

• An Associate’s or Bachelor’s degree in Business Administration or a related field is preferred.

Additional Information

What We Offer: * 

• Paid time off and paid holidays 

• Base salary + commission 

• Opportunities for advancement 

• All job specific equipment and safety gear provided 

• 401(k) retirement savings plan with a company match 

• Employee-owned company & discounted stock purchase options 

• Group Health Plan 

• Employee referral bonus program 

• Locations throughout US in major cities and desirable areas 

• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers 

• Scholarship Program for Children of Employees 

• Charitable matching gift program 

• Cell phone reimbursement

*all listed benefits available to eligible employees