The Davey Tree Expert Company

IT & Software Support Technician/Special

Kent, OH, US, 44240

Additional Locations: Kent, OH

Primary Locations: OH, Kent, 295 S. Water Street, 3rd Floor, 44240 

Requisition ID: 165861

Position Overview

Job Duties

DUTIES: The IT Software Support Technician will provide our government, commercial, utility, not for profit, and internal clients with the tools, services and solutions needed to effectively collect, assemble, manage and report on information. Work effectively in a variety of computer systems and software applications to effectively install, configure, maintain, train, support and optimize all client computer hardware and custom developed software locally and remotely.  Understand the contract needs and specifications of clients and their customers and develop appropriate solutions. Conduct research and compile summation, statistical and other reports. Organize and develop efficient daily work assignments from start to completion. Analyze data requests and design appropriate solutions. Understand and apply per client specifications applicable regulations and compliance standards. Program systems to meet client and/or project specifications. Provide support to product users positively and effectively. Work independently and with attention to detail.

Qualifications

Education and Qualifications:
• Four year degree in Computer Science, Computer Information Systems, Information Science or related discipline or an equivalent combination of education and experience in a similar position  

• Strong interpersonal and communication skills (verbal and written)  

• Knowledge and proficiency in principles, techniques and applications of Database Programming  

• Hands-on software and hardware troubleshooting experience  

• Strong skills and capabilities in at least one of the following areas of expertise:

o Software Technical Support and Training

o Database Programming – experience with two or more database systems including MS Access, SQL Server, postgreSQL, or others

o Application programming - experience with basic programming knowledge and the ability to develop functions and write custom applications in one or more scripting languages

o Network/Server Administration – experience with server management, maintenance and optimization. 

Additional Information

ADDITIONAL INFORMATION: Full time position. Compensation based on qualifications and experience. DRG offers competitive wages, excellent benefits and full-time position includes option to buy company stock after one year. Access to industry related training materials and Davey Extension Courses. Pre-employment Drug Screen and Social Security verification required. The Davey Tree Expert Company and Davey Resource Group, Inc. is an Equal Opportunity Employer. Davey is Employee Owned. Military Veterans are encouraged to apply. 

Company Overview

Divisional Overview

 

We are proud to be an Equal Employment Opportunity and Affirmative Action employer.  As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state or local law. 

If you need any assistance at any time please contact us at 1-877-411-7601 or at Recruiting@davey.com.

 

Employment Type: Permanent 
Job Type: Full Time 
Travel Expectations: None 

Davey is an Equal Opportunity and Affirmative Action Employer and considers all qualified employees and applicants for all positions regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state, or local law.  It is our mandate that all matters related to the terms and conditions of employment and all treatment on the job be free of discrimination.  In addition, harassment based on any protected characteristic is strictly prohibited.

To preview Davey’s relevant EO/AA plan, please submit a written request to: The Davey Tree Expert Company, Attn: HR, 1500 N. Mantua Street, Kent, Ohio 44240.

Equal Employment Opportunity is The Law - English | Spanish
Equal Employment Opportunity is the Law Supplement - English | Spanish
Right to Work - English | Spanish
Pay Transparency Nondiscrimination Provision
E-Verify Participation 


Nearest Major Market: Akron
Nearest Secondary Market: Cleveland