Job Description
Client Experience Coordinator
Company: The Davey Tree Expert Company
Locations: Pineville, NC
Additional Locations: NA
Work Site: On Site
Req ID: 223611
Position Overview
Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.
Job Duties
What You’ll Do:
- Be the first point of contact and triage the needs of the clients and the office.
- Field current and prospective client calls.
- Proposal production and contract initiation.
- Process employee time sheets.
- Maintain various databases and spreadsheets.
- Order and maintain office supplies.
- Invoice, manage accounts receivable, and maintain files.
Qualifications
Skills We’re Seeking:
- Minimum two-years of experience in office processes and office administration procedures
- Outstanding telephone and communication skills
- MUST BE: Proficient in Microsoft Outlook, Word, and Excel
- Ability to meet deadlines, attention to detail and accuracy
- Expert organizational skills and ability to multi-task
- Preferred: prior working experience with CRM and SAP systems
- Availability for Afternoon and Evening hours
Additional Information
What We Offer:*
- Paid time off and paid holidays.
- Opportunities for advancement.
- All job specific equipment and safety gear provided.
- 401(k) retirement savings plan with a company match.
- Employee-owned company and discounted stock purchase options.
- Group Health Plan.
- Employee Referral Bonus Program: Send-A-Friend.
- Locations throughout the United States in major cities and desirable areas.
- Career Development Program supported by industry expert safety specialists and skilled trainers.
- The Davey Tree Family Scholarship for children of employees.
- Charitable matching gift program.
*All listed benefits available to eligible employees.
