Position Overview

The UAM Engineering Services Administrator 2/Billing Specialist is responsible for supporting the operations team by maintaining cost and timeline data related to engineering projects. This is a junior-level position, and individuals are expected to progressively learn and apply information and skills under general supervision. Work assignments include updating and tracking project data across multiple platforms, processing invoices and billing statements, and developing cost estimates for engineering projects. This role provides our utility clients with the services and solutions needed to manage their assets efficiently and effectively by performing the duties described. This position is an individual contributor role, working both in an office and/or in a remote setting. 

Job Duties

● Prepare, review, and process invoices and billing statements for engineering services.*
● Develop cost estimates for engineering projects by gathering data, maintaining project requirements, and coordinating with leadership.*
● Assist with maintaining joint-use applications, client proposals, and data within client-specific software, including Google Suite, SPANS, NJUNS, and GIS platforms.*
● Maintain project cost and timeline data by recording and updating logs across various spreadsheets and platforms.*
● Effectively communicate between team members and clients through both written and verbal channels.*
● Follow project workflow procedures to ensure efficiency.*
● Maintain files and records using electronic filing systems.*
● Provide administrative support by redirecting calls, disseminating correspondence, scheduling meetings, and handling other tasks as needed.*
● Maintain confidentiality practices in accordance with company and client policy.*
● Ensure the proper care and maintenance of any vehicle and equipment assigned including regular inspections, maintenance checks, and prompt reporting of any issues to the appropriate supervisor or maintenance personnel.
● Understand and execute proper use of document management systems, proper filing, and document import/export.
● React safely and appropriately in emergency situations.
● Report and respond timely and accurately to the supervisor.*
● Participate in employee and professional training events as assigned.
● Travel (5%) for on-site job duty training, projects, or meetings.
● Perform other related duties as assigned.
● Follow all company policies, procedures, and work rules.

Qualifications

● Required: A high-school diploma or equivalent with a minimum of 2 years in an office support role or similar position with a strong background in customer service, invoicing, and managing high-volume data.
● Required: Must be willing to obtain and maintain professional certificates and licenses commensurate with project requirements.
● Required: Demonstrate proficiency in Microsoft Office applications, Google Workspace, and data entry. Must be willing to learn utility data tracking software applications, such as SPANS, NJUNS, and GIS platforms.
● Required: Strong communication skills including written and verbal. Read and comprehend instructions, correspondence, and memos. Draft intelligible, professional, and accurate correspondence. Effectively and clearly communicate and present information one-on-one and in a group. 
● Required: Apply understanding to carry out detailed instructions. Identify, address, and resolve problems involving multiple variables and varied situations.
● Required: Perform basic arithmetic computations.
● Preferred: Associate or bachelor's degree in business or related field from an accredited college or university.
● Preferred: 2-4 years of experience in an office support role or similar position with a strong background in customer service, and invoicing, and managing high-volume data.
● Preferred: Prior electric utility or telecommunications industry knowledge.

Additional Information

What We Offer [Benefits]:
We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.
• Group health plans* 
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan:  Opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program* 
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus, so much more!

* All listed benefits available to eligible employees on Day 1.
** Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union. 
 

Company Overview

Divisional Overview