The Davey Tree Expert Company

Business Analyst | DRG Midwest | UAM Operations Support

Richfield, OH, US, 44286

Additional Locations: Richfield, OH

Primary Locations: OH, Richfield, 3900 Kinross Lakes Parkway, Suite 100, 44286 

Requisition ID: 176075

Divisional Overview

Asset Management is a division of Davey Resource Group Inc. (DRG) which has been employee-owned since 1979. DRG specializes in managing the assets of utility companies throughout the U.S. by providing solutions, focused around the electrical and telecommunication industries. We believe in smart growth that continues to provide career advancement opportunities. We utilize cutting-edge technology to deliver proven solutions for utility companies nationwide. Asset Management is currently seeking motivated self-starters that thrive in this type of environment to learn and develop new skills to contribute to our group.

Position Overview

Efficient operations is essential in the ability of Davey Resource Group, Inc. (DRG) to perform work for our clients. It is critical that operations managers can see and analyze financial information to help them make better business decisions. The Business Analyst will be integral to tracking key metrics, reporting on those metrics, and working closely with operations teams to perform root cause analysis on issues that arise. A strong working relationship with a high level of trust across the organization will be critical to success in this role. This role is highly interactive in a team environment and a high level of energy and positive attitude will be important to the position.

Job Duties

  • Manage and build on our current cost tracking to provide better clarity and transparency to revenue and cost forecasting.
  • Understand accounts receivable and be able to solve minor issues (i.e. unapplied payments for clients, client system issues, internal submission issues, invoice cancellations, root cause analysis, etc).
  • Understand business processes, look for opportunities to improve efficiencies and implement
  • Develop strong working relationships with operations teams to solve invoicing and accounts receivable issues.
  • Compare budget vs. actual financials and be able to dissect variances.
  • Month-end invoicing and WIP reconciliation
  • Understanding, and improving where necessary, our current financial tools (Spreadsheets and associated tools)
  • Gain a strong understanding of SAP reporting.
  • Identify areas of inconsistent processes and improve on those areas
  • Metrics tracking and reporting
  • Support Quarterly WIP/Revenue Audits
  • Demonstrate an eagerness to learn and develop additional skills.
  • Willing and eager to complete special projects and roles as identified.
  • Meeting duties and responsibilities not only within deadlines, but with a sense of urgency is critical.


  • Four Year Degree preferred, but relevant experience considered.
  • Advanced knowledge of Excel formulas and spreadsheets preferred
  • Background in accounting, bookkeeping, or financials
  • Strong analytical skills
  • Strong interpersonal skills
  • Basic understanding of operations and cost drivers
  • Problem solving skills to develop solutions
  • SAP experience preferred (not mandatory)
  • Project Management software experience preferred (not mandatory)
  • Attention to detail and organizational skills with the ability to manage multiple priority items and track extensive detail.
  • Ability to work in a fast-paced working environment and handle high-stress situations.
  • Proactive and confident to work independently, while maintaining strong teamwork skills.
  • Ability to recognize and react appropriately to high impact situations.
  • Demonstrated high level of professionalism, including ability to be flexible with others, display tact, diplomacy, and discretion, and maintain integrity of confidential and sensitive information.
  • Ability to be physically onsite in Richfield, OH office
  • Minimal travel 10-20% may be required

Additional Information

What We Offer: * 

  • Paid time off and paid holidays 
  • Opportunities for advancement 
  • 401(k) retirement savings plan with a company match 
  • Employee-owned company and discounted stock purchase options 
  • Group health plan 
  • Employee referral bonus program 
  • Locations throughout US in major cities and desirable areas 
  • Scholarship program for children of employees 
  • Charitable matching gift program 

*all listed benefits available to eligible employees  


We are proud to be an Equal Employment Opportunity and Affirmative Action employer.  As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state or local law. 

If you need any assistance at any time please contact us at 1-877-411-7601 or at


Employment Type: Permanent 
Job Type: Full Time 
Travel Expectations: Up to 25% 

Davey is an Equal Opportunity and Affirmative Action Employer and considers all qualified employees and applicants for all positions regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state, or local law.  It is our mandate that all matters related to the terms and conditions of employment and all treatment on the job be free of discrimination.  In addition, harassment based on any protected characteristic is strictly prohibited.

To preview Davey’s relevant EO/AA plan, please submit a written request to: The Davey Tree Expert Company, Attn: HR, 1500 N. Mantua Street, Kent, Ohio 44240.

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Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Operations Manager, Operations