Invoice Specialist | Utility Asset Management, DRG

Position Overview

The Invoicing Specialist role is within the Utility Asset Management team of Davey Resource Group. The Invoice Specialist is a part of the Operation Support team and provides an integral role to our client billing support. This is a Full-time, exempt position, with a salary range of 55-60k. The reporting location will be the UAM Headquarters in Richfield, OH. The position is in person with flexibility for a hybrid schedule after successfully completing training. The ideal candidate would be able to build strong relationships with our operations team, accounting department, and our client's Accounts Payable Departments. Seeking strong analytical, problem-solving skills, and eagerness to join a driven and fast-paced team!

Job Duties

What You’ll Do: 

• Collect and validate billing information from internal systems, client packages, and production records.
• Work with operations teams to resolve any discrepancies or missing information.
• Prepare accurate and timely invoices based on approved billing data and customer contracts.
• Interface with SAP S4 system to create financial billing documents.
• Verify and billing formats, rates, discounts, and terms to ensure proper invoicing. Then distribute invoices to customers through appropriate channels (email, mail, online portals) and confirm receipt. 
• Maintain organized and up-to-date billing records, including invoices, payment receipts, and customer communications.
• Collaborate with internal departments, such as Operations and Development, to address customer concerns, billing disputes, and resolve any issues.
• Maintain positive customer relationships by delivering excellent service and demonstrating a customer-centric approach.
• Maintain a broadly accessible database including invoice header data, submission dates, copies of documents, submission method, and submitter.
• Identify opportunities to improve billing processes, enhance efficiency, and reduce errors.

Qualifications

Skills We’re Seeking: 

• 2-5 years of relevant work experience in billing or accounting functions
• BA preferred or 3 years relevant work experience
• Experience working with data from SAP, Kronos, Excel, Prism, google suite preferred
• Proficiency in ERP (SAP/S4) billing processes (Training provided)
• Proficiency in client-operated systems and portals (Training provided)
• Excellent problem-solving and forward-thinking skills
• Knowledge of rules and regulations (GAAP, SOX, FDCPA)
• Excellent analytical skills

Ability to adapt to rapidly changing business needs and processes 

Additional Information

What We Offer: * 

• Paid time off and paid holidays 
• Opportunities for advancement 
• 401(k) retirement savings plan with a company match 
• Employee-owned company and discounted stock purchase options 
• Group health plan 
• Employee referral bonus program 
• Locations throughout US in major cities and desirable areas 
• Scholarship program for children of employees 
• Charitable matching gift program 

*all listed benefits available to eligible employees

Divisional Overview

Utility Asset Management is a division of Davey Resource Group Inc.  (DRG), a wholly-owned subsidiary of the Davey Tree Company.  Davey has been employee-owned since 1979. We specialize in managing the assets of utility companies by providing solutions, focused around the electrical and telecommunication industries. Our experience has been working with a broad range of field data-collecting systems and utility asset management software throughout the power distribution and telecommunication industry.